Privacy policy

Who we are

Sentinel Alpha LLC (“we” and “us”) runs sentinelalpha.ai. We offer software tools and customer-messaging services for businesses of any size, and we build custom tools to order for work and home.

We keep customer data private and do not sell personal data. Personal data identifies you or can be linked to you.

What we collect

• If you fill in our contact form or write to us, we get the details you choose to share. This can include your name, business name, contact details and message. Please do not send passwords or other sensitive details in a first message.
• When you visit, our website host receives your IP address, browser type and the pages you ask for. It may use these details to deliver the site and keep it safe. It may also keep short records of visits.
• We count visits ourselves. When a page loads, a small script sends our website the page address, the name of the website that linked you here and the width of your browser window. We keep a screen-size group (phone, tablet or computer), not the width. Our host adds the country your connection comes from. We set no cookie for this, we do not store your IP address with it, and we cannot tell one visitor from another.
• To stop abuse of the contact form, we keep a scrambled, one-way form of your IP address for up to one day.
• Our font is served from our own website, so no font provider sees your visit.
• If you choose a light or dark look, or pause motion, your browser remembers that choice. We never receive it.

We use no outside analytics or advertising tools, and we set no cookies of our own.

How we use it

• We use the details you send us to answer you and to discuss your request.
• We use technical details to run the websites, keep them safe and fix problems.
• We use visit counts to see which pages people read and which websites send them here.
• We may use information to follow the law and protect our rights.

We will tell you before we use your data in a new way.

Sharing

We do not sell your personal data. We use no advertising or analytics providers. We share information only in these cases:

• With service providers that help us run the websites, deliver the contact form and answer your email, such as our website host and our email provider. They may use the information only to do that work for us.
• When the law requires it, or to protect people’s safety or our legal rights.
• With a buyer, if our business is sold or merged.
• With anyone else, only with your permission.

How long we keep it

We keep a request only as long as we need it to answer you and for our business records. Then we delete it or remove your details. A copy of each request sent through the contact form stays in our website’s own storage for up to 90 days.

Visit counts hold no personal data. We keep them for up to 400 days.

Backups that may still hold a deleted request are removed when they expire. If the law makes us keep something longer, we keep only what it requires.

Your choices and rights

Depending on where you live, you may have these rights:

• Know what personal data we hold about you, and get a copy.
• Correct data that is wrong.
• Delete your data.
• Say no to the sale or sharing of your data, and to targeted ads. We do none of these.
• Limit how we use sensitive data.
• Be treated the same whether or not you use these rights.

To use a right, write to hello@sentinelalpha.ai. We may need to check that the request comes from you.

You can ask someone to act for you. We may ask for proof.

We answer promptly, and within the time the law sets. If we say no, we tell you why. You can ask us to review it. If you still disagree, you can contact your state attorney general.

We offer these choices to everyone, wherever you live.

Do Not Track signals

Do Not Track asks websites not to track you. Global Privacy Control asks websites not to sell or share your data.

We do not track visitors across websites or sell your data. If your browser sends either signal, our visit count skips your visit.

Apart from our website host, no outside company collects information through our websites, and nobody follows what you do on other websites through our sites.

Children

Our websites are for adults, not for children. We do not knowingly collect personal data from children under 13.

If you think a child has sent us data, write to us and we will delete it.

Security

Each AI assistant gets only the access its job needs. Passwords are kept locked away.

No system is perfectly safe. Safeguards like these reduce risk, but they do not make software error-free.

If a breach puts your personal data at risk, we will tell you as the law requires.

Business customers

When a business uses our tools, we handle its customers’ data for that business. The business decides what the data is used for.

Before service begins, we agree with the business what records are kept, who can access them and how long they are needed.

If you are a customer of one of these businesses, ask that business first.

When we build a tool for you personally, we agree with you before work starts what records it keeps, who can access them and how long they are needed. You decide what the data is used for.

Policy changes

If we change this policy, we will post the new version here with a new effective date.

Questions about this page? Write to hello@sentinelalpha.ai.

Other legal pages

Contact details →